FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control.
FreeScout is an absolute gem for my use case. The minimalist and clean interface is actually what brought me to test it, I can’t stand those over complicated products with no ergonomic or pleasant user experience. FreeScout is efficient, straight to the point, and let me manage incoming support requests without any burden. (Using FreeScout for more than 2 years)
If you need a help desk that you can self-host then FreeScout is one of the best you can use. It has almost all the features that you can expect from a Zendesk alternative. You just host it somewhere and then start using it. I really liked its interface and the features that it offers. The push notifications are nice and you can have unlimited mailboxes here and assign them to any user you want. So, if you are looking for a free Zendesk ot HelpScout alternative then you are at the right place.
