Very easy to install, very easy to configure, very easy to use – similar to Help Scout. I discovered FreeScout on AlternativeTo where I was looking for a replacement of Freshdesk. Very surprised to discover this one! I used to use Help Scout when it was free and very existed by this open source project. Very similar to Help Scout so it was a question of minutes for me to configure and use the application… Can’t wait to see what is next for this app.

Overall I’m super impressed with the software. Now we can add unlimited users, unlimited mailboxes, and make any modifications + custom modules. We might want to fully integrate the support desk with our website and development processes. Win win win!