FreeScout is an absolute gem for my use case. The minimalist and clean interface is actually what brought me to test it, I can’t stand those over complicated products with no ergonomic or pleasant user experience. FreeScout is efficient, straight to the point, and let me manage incoming support requests without any burden. (Using FreeScout for more than 2 years)

Thank you for developing this application on AGPL. It is much easier to use than other open source solutions. It is really wonderful. It will help my association. I am working to improve French translation, I hope I push it soon!