1) If you’ve subscribed to FreeScout News by email before, please re-subscribe here https://freescout.net/subscribe/ as we are switching to another newsletter service (Follow.it).
2) Long awaited “Merge Customers” feature has been added to FreeScout: https://github.com/freescout-help-desk/freescout/issues/2188
3) Slack App and Slack Integration Module have been updated. Now you need to reconnect your FreeScout to the Slack App in order to continue receiving notifications in Slack: https://github.com/freescout-help-desk/freescout/issues/4549#issuecomment-2699955888