If you have difficulties installing or configuring the FreeScout, please take a look at the Troubleshooting section of the “Installation Guide” or ask for help on GitHub. If you need help with installation – see Installation Services.
If you need to deactivate your license(s) and activate on another domain – see this.
Here are some helpful resources (90% of questions are already answered there):
Keep in mind that we are not providing:
- Personal assistance.
- Paid custom development.
- Bulk discounts on modules or coupon codes.
- Demo versions of module to test them before buying.
- We don’t send invoices or W-9 forms.
If you are having payment issues, see this.
If you purchased modules but have not received license keys – see this.
If you forgot or have not received license keys from purchased modules – you can request license keys here.
If you need an assistance or custom development you can hire a developer.
If you have some questions on modules, you can test most of the Modules including mobile apps yourself on https://demo.freescout.net
If you have problems with some module – make sure to check “Troubleshooting” section on it’s page first.
Please email us only if you have issues with modules, to report a bug or security issue in a module or main application or if you have some private inquiry. All other questions should be asked on GitHub.
Email: [email protected]